This is a key leadership position responsible for managing both shore side and shipboard executive relationships with cruise lines.
The Operations Manager oversees all operational components of the art program onboard their assigned cruise ship fleets. They work collaboratively with their cruise lines to discuss annual targets, while developing strategies and initiatives that drive improvements in both revenue performance and guest satisfaction.
The Operations Manager will communicate and review financial performance with both shipboard staff and with cruise line partner executive teams, recognizing top performance, uncovering opportunities for improvement and ensuring mutual contractual obligations are being met.
This position works closely with the Park West National Sales Management team to coach shipboard teams on how to operate efficiently and effectively on their assigned ship and cruise line.
The ideal candidate must be eligible to work in the U.S., travel domestically and internationally up to 50% of the time and be available to work weekends as needed.
Desired qualifications:
- At least (3) years of cruise line operational experience
- Strong verbal and written communication skills
- Ability to prepare and deliver presentations to both executives one-on one, as well as in front of groups as large as 100
- Excellent organizational skills and follow-up
- Strategic thinking is critical, along with ability to connect tactics and strategies to the big picture
- Strong analytical abilities and negotiation skills
- Track record of accomplishments with and through others
- Leadership and training skills required
Company description
Founded in 1969 by Albert Scaglione, Park West Gallery has brought fine artworks to more than 2 million clients around the world through its gallery locations in Michigan and Florida as well as art auctions on cruise ships and in major metropolitan areas.
Park West Gallery's mission is to create an educational, entertaining, and welcoming environment that ignites a passion for the arts and creates a collecting experience like no other company in the world.
Park West Gallery supports a myriad of artistic talent, engages the widest array of audiences, and advocates genuine artistry while maintaining only the highest of professional standards.
Visit Park West Gallery at www.parkwestgallery.com, on Twitter http://twitter.com/ParkWestGallery and Facebook www.facebook.com/ParkWestGallery.